RMU's M.S. in Health Services Administration degree program (online) focuses on the latest techniques in management, strategic planning, organizational leadership. communication, budgeting and finance, research and evaluation, and other disciplines to put you on the path to promotion.  Build your marketable skills and position yourself for advancement in the fast-changing field of healthcare leadership.  The Health Services Administration degree is designed to prepare individuals to advance as leaders in a wide variety of health care organizations.  The degree is taught fully online in a cohort model by nationally recognized experts and healthcare leaders who serve as faculty, giving you a chance to learn from the best!

Program Objectives

The MSHSA program will be organized according to meet competency-based program objectives.  CAHME requires programs to abide by competencies that define the set of knowledge, skills and abilities students should possess upon completion of the MSHSA.  At Robert Morris University we have identified 20 competencies that fall into four domains.  Each competency has a number of dimensions that can be measured or assessed to determine if they have been attained.  Most of the dimensions are measured at the course level, but some are measured at the MSHSA Program Level.

Business Knowledge and Skills

     1. Financial Management: The application of basic and complex financial analysis tools to the health care sector.

     2. Operations Management: The application of operations management concepts to improve efficiency and effectiveness          in the healthcare sector.

     3. Strategic Management: The ability to assess the internal and external environment and develop strategies that                      improve organizational performance consistent with the mission.

     4. Human Resource Management: The ability to recruit, manage, and motivate employees in accordance with legal                  requirements and optimize performance to meet the strategic goals of the organization.

     5. Analytics: The ability to consolidate data from multiple sources and use analytical techniques to make executive,                  tactical and operational decisions in the health care industry.

Knowledge of the Health Care Environment

     6. Clinical Professions and Continuum of Care: Knowledge of the clinical and organizational participants in the delivery          of healthcare and their relationships, and the ability to use that knowledge for leadership and management.

     7. Legal and Regulatory Environment: The ability to describe the legal and regulatory environment in which health care           organizations and managers operate, the implications of that environment for leadership and management, and how to             influence that environment.

     8. Health Care Economics and Financing: The ability to explain concepts, issues, and practices related to the                        economics of health care financing in the United States and how those concepts affect organizational and political                  decision making.

     9. Governance: Knowledge of governance structures in various health care organizations and the ability to effectively                manage within those structures.

     10. Health Policy: The ability to track and influence the development of policy at the local, state and national levels and             forecast the influence of policy on organizational performance.

     11. Measurement and Improvement of Organizational Performance and Quality: The ability to understand and use               quantitative and qualitative methods to measure and improve organizational performance, especially as it relates to                 health care quality.

     12. Health Information Systems and Technology: The ability to understand how technologies shape the health care                 environment, in particular health information systems (administrative and clinical) and use systems for transformation.


     13. Strategic Communications: Skilled in the arrangement and communication of effective message in written and oral              form, adjustment to media and setting, and adaptation to reader and audience feedback.

     14. Motivation and Empowerment of Others: The ability to explain and evaluate leadership styles, work collaboratively             with peers in a manner that respects differences in attitudes, motives, and personalities, and motivate self and others              in the work place.

     15. Group Participation and Leadership: The ability to lead and participate in a group, manage group meetings, promote           group effectiveness, and evaluate group performance.

     16. Change Management: The ability to lead organizations through dynamic processes or projects and obtain                              concurrence among people for change. 

     17. Servant Leadership: A commitment to service first that encourages and enables subordinates and coworkers to                    achieve their full potential.


     18. Self Regulation, Self Awareness and Self Confidence: The ability create plans, set goals, and participate in                        processes in a manner that reflects mastery of impulse, the capacity for introspection, and an appropriate recognition              of one's skills and abilities.

     19. Ethics, Honesty, and Integrity: Knowledge of and commitment to values, standards and duties that are consistent               with the American College of Healthcare Executives (ACHE) code of ethics and merits trust from all stakeholders.

     20. A Commitment to Lifelong Learning: Commitment to continuous personal development beyond formal classroom                learning.