MGMT4180-A Quality Management/Assurance (Spring 2016)
Course Details
Session, Dates: 1 (01/11/2016 - 04/30/2016)
Days: T R
Time: 01:45 - 03:00 pm
Location: Moon Campus
Room: Hale Center 207
Seats Available: 24 Seats
Credits: 3
Course Description
Quality and its impact on U.S. companies? competitiveness have captured the attention of consumers, industrialists and government officials alike, typically under the framework of total quality management, Quality Assurance will focus on process management and continuous improvement. Specific topics that will be examined are: the cost of poor quality; the definition, documentation and diagnoses of a process; measurement system analysis and process capability; Six Sigma as a business philosophy; tools for DMAIC; and the fundamentals of statistical process control.
Prerequisite: STAT2110 or MGMT2100
Prerequisite: STAT2110 or MGMT2100
Course Materials
About the Instructor(s)
Kihyun Park, Ph.D.
parkk@rmu.edu
412-397-6045 phone
412-397-2217 fax
Massey Hall 322
Profile
Professor of Operations Management
Management
parkk@rmu.edu
412-397-6045 phone
412-397-2217 fax
Massey Hall 322
Profile