MBAD6093-B Operations Mgt Exec Dec Making    (Fall 2012)

Course Details
Course Description
About The Instructor

For additional course information, First Class requirements, syllabus, etc., check the About The Instructor section for a link to a Faculty Website.

Course Details

Session, Dates: 3 (10/20/2012 - 12/15/2012)

Days: T

Time: 06:00 - 10:00 pm

Location: Moon Campus

Room: Business School 119

Seats Available: 21 Seats

Credits: 3

Course Description

A synthesis of concepts and managerial techniques which relate directly to processes involved in production systems from beginning to end. Concepts and issues in TQM and CQI are emphasized, including a general framework for quality in the production process using Crosby, Juran, Deming and other theory and design techniques in measuring quality by statistical processes, reliability and sampling techniques. Students develop expertise in analyzing and improving process flows, including flows of customers in service operations, material and information flows in order to improve overall efficiency and effectiveness of operations in general.

Prerequisite: MBAP5062 or equivalent

About The Instructor

Alan D. Smith, Ph.D., C.P.G.S.
University Professor of Operations Management
 Management

smitha@rmu.edu
412-397-6372 phone
412-397-2172 fax
Massey Hall 209

Profile

For additional course information, First Class requirements, syllabus, etc., check the About The Instructor section for a link to a Faculty Website.



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