MGMT4180-A Qualtiy Management/Assurance    (Spring 2013)

Course Details
Course Description
About The Instructor
Course Details

Session, Dates: 1 (01/14/2013 - 05/04/2013)

Days: M W F

Time: 01:00 - 01:50 pm

Location: Moon Campus

Room: Hale Center 207

Seats Available: 10 Seats

Credits: 3

Course Description

Quality and its impact on U.S. companies? competitiveness have captured the attention of consumers, industrialists and government officials alike, typically under the framework of total quality management, Quality Assurance will focus on process management and continuous improvement. Specific topics that will be examined are: the cost of poor quality; the definition, documentation and diagnoses of a process; measurement system analysis and process capability; Six Sigma as a business philosophy; tools for DMAIC; and the fundamentals of statistical process control.

Prerequisites: MGMT3180 and STAT2110

About The Instructor

Kihyun Park, Ph.D.
Assistant Professor of Operations Management
 Management

parkk@rmu.edu
412-397-6045 phone
412-397-2217 fax
Massey Hall 315

Profile



ROBERT MORRIS UNIVERSITY

6001 University Blvd. Moon Township, PA15108 800-762-0097 © 1995 – 2011 Robert Morris University. All rights reserved.