MBAD6093-A Operations Mgt Exec Dec Making    (Fall 2014)

Course Details
Course Description
About The Instructor
Course Details

Session, Dates: 5 (10/20/2014 - 12/13/2014)

Days: M

Time: 06:00 - 10:00 pm

Location: Pittsburgh(Heinz 57)

Room: Pittsburgh (Heinz 57) R03

Seats Available: 3 Seats

Credits: 3

Course Description

A synthesis of concepts and managerial techniques which relate directly to processes involved in production systems from beginning to end. Concepts and issues in TQM and CQI are emphasized, including a general framework for quality in the production process using Crosby, Juran, Deming and other theory and design techniques in measuring quality by statistical processes, reliability and sampling techniques. Students develop expertise in analyzing and improving process flows, including flows of customers in service operations, material and information flows in order to improve overall efficiency and effectiveness of operations in general.

Prerequisite: MBAP5062 or equivalent

About The Instructor

Kihyun Park, Ph.D.

Assistant Professor of Operations Management
412-397-6045 phone
412-397-2217 fax
Massey Hall 315