About The Instructor
For additional course information, First Class requirements, syllabus, etc., check the About The Instructor section for a link to a Faculty Website.
Session, Dates: 1 (01/14/2013 - 05/04/2013)
Days: M W F
Time: 11:00 - 11:50 am
Location: Moon Campus
Room: Hale Center 204
Seats Available: Course Full, Choose another
This course explores personnel management procedures as they apply to the specific needs of the hospitality and travel industry. Areas such as recruiting, interviewing, training, wage theory, and employee evaluation are analyzed. The organization structure is studied as a basis for determining personnel needs and conversely, as a shaper of the organization itself. The value of a human relations approach is stressed. The student becomes aware of the need for all levels of management to have a working knowledge of personnel principles for everyday application. Case studies and computer-based projects are used to ensure practical application of course materials.
Ersem Karadag, Ph.D.
Associate Professor of Hospitality & Tourism Management
Massey Hall 311