LEAN SIX SIGMA is an approach that has its foundation in industry and has been successfully implemented in many companies for one primary reason: It achieves the breakthrough results that are so desperately needed. Lean Six Sigma is a structured approach to the reduction of variation and waste in any process; its strong metric component makes it highly applicable to practically any business. Lean/Sigma puts the customer first and uses rigorous data and information scrutiny to drive better bottom line solutions and decisions. The tools and methods target three main areas:
- Improving satisfaction by focusing on customer value.
- Reducing delivery and transaction time by dramatically cutting waste in all processes - understand and develop the value stream.
- Eradicating opportunities for defects occurrence through data driven process control in all areas of the enterprise.
Lean/Sigma is a total management commitment to excellence, customer focus, process improvement, and the necessity of using capable measurement rather than "gut feel". The tools employed make every area of the enterprise better equipped to meet changes in customer needs, markets, and technologies - with benefits for employees, customers, the neighboring business community, and other stakeholders.
Though Lean/Sigma was initially focused on manufacturing processes, businesses have learned that the costs of poor service from any segment of the organization could be catastrophic and quickly harm the entire enterprise. Often times, administrative and service (transactional) processes perform below the efficiency of product generating processes, so institutions with a service delivery focus can benefit tremendously from Lean/Sigma application.
Who should attend SIX SIGMA?
Executives, managers, and quality professionals involved with: Quality improvement, Risk Management, Production, Administration, Human Resources, Training, and other related areas
With Six Sigma you can:
- Reduce Error Rates and Process Variation
- Recognize the Abnormal
- Improve Critical Thinking Skills in Your Organization
- Lower Costs
Training Schedule:
- September 29, 2009 - Lean Six Sigma - Introduction (1 day)
- October 26-28, 2009 - Six Sigma Green Belt - Session 1 (10 days in 4 sessions)
- November 18-19, 2009 - Six Sigma Green Belt - Session 2
- December 14-16, 2009 - Six Sigma Green Belt - Session 3
- January 19-20, 2010 - Six Sigma Green Belt - Session 4