The Center for Victims’ Conflict Resolution and Mediation Trainings are applicable for anyone who has experienced any type of conflict in their lives...and that's all of us!  We teach basic and intermediate conflict resolution and mediation skills that are invaluable for employees, managers, human resource professionals, lawyers, social workers, and many more!  For more information, download our spring/summer training schedule.

Conflict Resolution - February 9 and 16th from 8:30 a.m. - 5:00 p.m.
Cost: $200

Conflict presents opportunity. The conflicts you face in everyday life are opportunities to have constructive conversations, to resolve issues peacefully, and to enhance your interactions with others to have more meaningful and less stressful relationships. During this 15 hour course, participants improve how they perceive and approach conflict. Experienced instructors assist participants in developing cognitive, emotional, and behavioral skills that foster productive outcomes of conflict while reducing negative impacts on personal or professional relationships.  Completion of the 15 hours results in a certificate of completion and serves as a prerequisite for participation in the 24-hour Mediation class. Full attendance is required for certificate.

Mediation - March 11 and 18, April 1, 8, 15, 22 and 29, and May 6 from 6 - 9 p.m.
Cost: $350

This 24-hour experiential course builds on basic conflict resolution skills to assist participants in becoming proficient in a party-centered, transformative mediation model. If you are seeking techniques and tools to enhance effective communication with and between people, especially your ability to act as a third party for others (such as employees or family members in conflict situations) you will find this course invaluable. Participants learn skills that promote constructive conversation and ways to help people in conflict work out their own solutions. Conflict Resolution is a prerequisite to this course.

Registrations are due two weeks prior to the training program. Full payment is due five business days prior to the start of training and can be made by either check or credit card. No refunds for cancellations—credit is given towards future training(s).  For more information or to register and/or pay by phone, call 412.482.3240, ext. 114. Make checks payable to Dialogue and Resolution Center.