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  Help Desk

For More Information,
Contact:

Help Desk
Moon Campus
Hale 205

help@rmu.edu
412-397-2211

Office Hours:
Monday - Thursday
     7am - 8pm
Friday
     7am - 5pm
Saturday
     Open for doctorate
       programs

Sunday
     Closed

24x7 Phone Support

ResNet
Moon Campus
Lexington Hall
First Floor

412-397-2299

Office Hours:
Monday - Thursday
     1pm - 11pm
Friday
     1pm - 6pm
Saturday
     Closed
Sunday
     6pm - 11pm

Recommended Computer Specifications 

The University recommends the following types of computers:

Windows 7 - Recommended Configuration

  • At least a 2.0 GHz dual core processor
  • At least 2 GB memory
  • 80 GB or larger hard drive
  • Support for DirectX9 graphics
  • 256 MB of graphics memory
  • Any 10/100 Ethernet adaptor
  • Windows 7 Home Premium or higher operating system
  • Anti-Virus Software (Resident Students - Download for free)
  • Any 802.11 a/b/g/ or n wireless adaptor (RMU IT recommends the "n" wireless adaptor)
  • Hardware protection plan or extended warranty
  • A laptop would be strongly recommend for portability.

MacBook Pro Recommended Configuration
(Apple computers are recommended for students in the Media Arts degree program)

  • Intel Core 2 Duo 2.4 GHz or higher processor. (Core i3, i5, i7 are all fine.)
  • At least 2 GB of memory
  • 250 GB or larger 7200 rpm hard drive
  • Mac OS X Snow Leopard
  • Microsoft Office Mac 2008 - Home and Student Edition
  • Apple-Care Protection Plan is highly recommended.
  • Anti-Virus Software (Resident Students - Download for free)

New iMac/Desktop Recommended Configuration
As of 9/8/2010, any shipping iMac model is recommended. The base model includes:

  • Screen Size: 21.5"
  • 3.06 GHz Intel i3 Processor
  • 4 GB of memory
  • 500 GB Hard Drive
  • Graphics Card: ATI Radeon HD 4670 with 256 MB
  • Mac OS X Snow Leopard
  • Microsoft Office Mac 2008 - Home and Student Edition
  • Apple-Care Protection Plan is highly recommended.
  • Wired full-size keyboard & mouse option is recommended for longevity.
  • Anti-Virus Software (Resident Students - Download for free)

 
 

 

ROBERT MORRIS UNIVERSITY

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