RMU surveys its alumni from time to time in order to gauge their degree of satisfaction with their educational experience. Usually these surveys are sent to alumni who graduated about 5 years ago. Persons in this bracket have been out of college long enough to have established themselves in a career while still retaining strong impressions and memories of their college experience. Sometimes individual departments or schools conduct more narrow data-gathering efforts among their alumni.
RMU's most recent alumni survey activities took place in 2004-05 when it participated in a statewide survey of 1998-99 graduates sponsored by the Association of Independent Colleges and Universities of Pennsylvania (AICUP). The AICUP survey initiative allowed RMU to gather data from its alumni at lower cost than if it had done so by itself.
The 2004-05 AICUP survey asked the respondents about 25 questions regarding their impressions of their college experience and its value to their future employment and personal values. They were also asked a number of demographic and identifying questions.
RMU alumni's degree of satisfaction with their educational experience was about the same as it was for the AICUP-wide results. More than 90% of the 1998-99 alumni said that they would attend RMU again and about 70% said that they would choose the same academic major. Satisfaction levels with quality of instruction and overall satisfaction with the academic and total college experience were in the high 90% range for both RMU and other AICUP respondents.
The results of the survey were shared with RMU's President's Cabinet as well as the Alumni office. RMU had more responses in middling levels of satisfaction than at the highest level than did the general AICUP results. The survey did not ask detailed questions on specific student services so it is somewhat difficult to focus remedial actions on particular departments. However, the AICUP survey provided additional validation to generally high alumni satisfaction levels recorded on other surveys. RMU also periodically administers the Noel-Levitz Student Satisfaction Inventory to enrolled students and that survey does ask detailed questions regarding satisfaction with particular University services.
AICUP is currently surveying the RMU class of 2004-05 and the results will be received in the summer of 2012.