HTMG3053-L1 Supervision:Hosp/Tour Operatns    (Spring 2014)

Course Details
Course Description
About The Instructor

For additional course information, First Class requirements, syllabus, etc., check the About The Instructor section for a link to a Faculty Website.

Course Details

Session, Dates: 2 (01/11/2014 - 03/07/2014)

Days: ONLINE

Time: -

Location: Internet/Online

Room:

Seats Available: 13 Seats

Credits: 3

Course Description

This course explores personnel management procedures as they apply to the specific needs of the hospitality and travel industry. Areas such as recruiting, interviewing, training, wage theory, and employee evaluation are analyzed. The organization structure is studied as a basis for determining personnel needs and conversely, as a shaper of the organization itself. The value of a human relations approach is stressed. The student becomes aware of the need for all levels of management to have a working knowledge of personnel principles for everyday application. Case studies and computer-based projects are used to ensure practical application of course materials.

About The Instructor

Denis P. Rudd, Ed.D., CHA, FMP

Director, Hospitality Management and University Professor
Athletic Certification


rudd@rmu.edu
412-397-6341 phone
412-397-2217 fax
Massey Hall 302
Profile

For additional course information, First Class requirements, syllabus, etc., check the About The Instructor section for a link to a Faculty Website.