MGMT4180-A Quality Management/Assurance (Spring 2018)
For additional course information, First Class requirements, syllabus, etc., check the About The Instructor(s) section for a link to a Faculty Website.
Course Details
Session, Dates: 1 (01/08/2018 - 04/28/2018)
Days: T R
Time: 02:00 - 03:15 pm
Location: Moon Campus
Room: Hale Center 207
Seats Available: 4 Seats
Credits: 3
Course Description
Quality and its impact on U.S. companies? competitiveness have captured the attention of consumers, industrialists and government officials alike, typically under the framework of total quality management, Quality Assurance will focus on process management and continuous improvement. Specific topics that will be examined are: the cost of poor quality; the definition, documentation and diagnoses of a process; measurement system analysis and process capability; Six Sigma as a business philosophy; tools for DMAIC; and the fundamentals of statistical process control.
Prerequisite: STAT2110 or MGMT2100
Prerequisite: STAT2110 or MGMT2100
Course Materials
About the Instructor(s)
Albena I. Ivanova, Ph.D.
ivanova@rmu.edu
412-397-5928 phone
Massey Hall 303
Profile
Professor of Management
Management
ivanova@rmu.edu
412-397-5928 phone
Massey Hall 303
Profile