Health Services Administration B.S.

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The B.S. in Health Services Administration prepares students to become leaders in healthcare organizations in a time of rapid change and expansion. Future administrators must be prepared to deal with evolving integrated patient care delivery systems, technological innovations, and an increasingly complex regulatory environment, while improving efficiency and quality.

The program integrates theory, practical experience, and relevant case studies, developing a comprehensive understanding of the healthcare industry and a focused leadership style adapted to the reality of patient care delivery today. The program ends with an internship customized based on the student’s area of interest and focus.

The Health Services Administration B.S. program in the School of Nursing, Education and Human Studies is accredited by the Association of University Programs in Health Administration.

CCNE

HSA Virtual Open House for RMU Bachelor's Program

Robert Morris University faculty and staff speak with other healthcare officials about the benefits of a Health Services Administration bachelor's degree.

Contact Information

Samantha Monda, Ph.D., NCC, CMPC
Acting Department Head, Psychology and Health Sciences
School of Nursing, Education, and Human Studies
monda@rmu.edu
412-397-6036

Holly Hampe, DSc, RN, MHA, MRM
Health Services Administration Program Director
hampe@rmu.edu
412-397-5483 phone

4-Year Course Plan

Freshman Year, Fall

  • HSAM1275 Introduction of Health Services Administration (1st 8 weeks)
  • CSEN1010/1020 Reading and Writing or Argument and Research
  • PSYC1010 General Psychology
  • INFS1020 Intro Decision Support Systems
  • Open Elective
  • FYSP1000 First Year Studies Seminar

Freshman Year, Spring

Sophomore Year, Fall

  • HSAM2300 Health Services Administration I (1st 8 weeks)
  • HSAM2350 Health Services Administration II (2nd 8 weeks)
  • ELITXXXX  Literature
  • CSCM2040/2050 Professional Communication in the Workplace or Intercultural Communication
  • STAT2110 Statistics

Sophomore Year, Spring

  • HSAM2400 Health Care Law and Ethics (8 weeks)
  • HSAM2500 Basic Principles of Health Economics (8 weeks)
  • HIST/POLS X History/Political Science
  • INFS3440 Healthcare Informatics
  • CSCM2040/2050 Professional Communication in the Workplace or Intercultural Communication    
  • Open Elective

Junior Year, Fall

  • HSAM3600 Fundamentals of Health Policy (8 weeks)
  • HSAM3400 Introduction to Managed Care (8 weeks)
  • HSAM3300 Intro of Quality Mgmt & Performance Improvement in Healthcare (8 weeks)
  • Open Elective
  • Open Elective

Junior Year, Spring

  • HSAM3500 Healthcare Financial Administration (8 weeks)
  • HSAM3700 Strategic Plan for Health Care (8 weeks)
  • HSAM3150 Healthcare Data Analytics (8 weeks)
  • Science Requirement
  • Open Elective

Senior Year, Fall

  • HSAM4820 Human Resources Administration (8 weeks)
  • HSAM4200 Budgeting/Financial Accounting (8 weeks)
  • HSAM4250 Research for Health Professionals (COMM) (8 weeks)
  • HSAM4830 Professional Career Development (1st 8 weeks) (COMM)
  • Open Elective

Senior Year, Spring

  • HSAM4800 Marketing for Health Service Organizations (8 weeks)
  • HSAM4850 Undergraduate Thesis Health Care (COMM) (15 weeks)
  • HSAM4903 Internship (COMM) (15 weeks)
  • Open Elective
Mission Statement

The Robert Morris University undergraduate Health Services Administration program prepares students, regionally and nationally, for management positions within a broad array of healthcare organizations through innovative and experiential learning opportunities. The program curriculum reflects certification standards, including evidence-based leadership principles in the healthcare environment and the quadruple aim framework. Through emphasis on networking and service activities, the students participate in a variety of opportunities and practical field experiences, transforming program graduates into effective and engaged healthcare professionals.

Competency Model

The basis for the competency model for the RMU BS Degree HSA program is from the National Center for Healthcare Leadership- Health Leadership Competency Model.  Created through the research by the Hay Group with practicing health leaders and managers across the administrative, nursing and medical professionals, and early, mid and advanced stages, it was felt this model would provide the needed foundation for this program.  The model is based on three different domains:  1) Transformation, 2) Execution, and 3) People.  Based on feedback from the HSA Advisory Board, SNHS and HSA administration and Industry experts, specific competencies from the NCHL model were selected as well as additional competencies that were specific to the HSA program, as indicated below.  It is felt that the following concepts are incorporated throughout the competencies as defined below: Human Resources, Ethics, Finance, and Legal Issues.  

Transformation

  • Analytical Thinking (NCHL)
  • Financial Skills (NCHL)
  • Innovative Thinking (NCHL)
  • Population Health (RMU)
  • Triple Aim (Institute for Healthcare Improvement) (RMU)
  • Health Economics and Policy (RMU)

Execution

  • Communication Skills (NCHL)
  • Information Technology Management (NCHL)
  • Project Management (NCHL)
  • Legal Regulatory Environment (RMU)

People

  • Relationship Building (NCHL)
  • Team Leadership (NCHL)
  • Professionalism (NCHL) 
Teaching, Learning, & Assessment Methods

Teaching/Learning Methods: 1)  Discussion Board Questions (written and video), 2) Focused Individual Writing Assignments, 3) Day in the Life Interviews 4) Quizzes/Exams 5) Synchronous/Simulation Exercises, 6) Weekly Learning Summaries,  7) Team Activities/Case Studies, 8) Internships/Field Assignments, 9) Reflective Papers, 10) Blogs/Journals, 11) Readings/Videos, 12) Finance or other analysis problems
 
Assessment Methods: 1) Quiz scores and feedback, 2) Presentation feedback, 3) Competency Assessments, 4) Discussion Board Rubrics. 5) Written Assignment Rubric , 6) Reflective Exercise Rubric, 7) Process Analysis Assignment Rubric,  8)Team-Self and Peer Assessments, 9) Learning Summary scoring, 10) Course participation 11) Preceptor evaluations, 12) Self evaluation and Evaluations of the Preceptor, 13) Time logs

Healthcare Professional High School Mentoring Program

Established in 2019, RMU has developed a mentoring program geared to Grades 9-12 students interested in a profession in healthcare.  The purpose of the program is to enlighten and educate high school students about different opportunities available in the healthcare industry.  

There are currently six high schools participating in the program:  Quaker Valley, Hampton, Keystone Oaks, Seneca Valley, Cornell, and Parkway West. The program, following the school year, provides a different healthcare profession each month such as healthcare administration, nursing and nuclear medicine.  The participants for each month includes a healthcare professional in the particular field as well as an involved faculty and student.  The program utilizes the zoom platform since this is a format utilized by the high schools.  The sessions are recorded and sent out to each high school following the session.  The recording is made available to any interested student as well as their parents.  

At the end of the school year, all the high school students participating in the program are invited to RMU campus for a day of learning and networking.  The students will have an opportunity to meet their peers at other high schools as well as different healthcare professionals.  In addition, the students will be able to tour the campus, attend a class and interact with RMU healthcare professional students.  Admission counselors are available to answer any questions regarding enrollment at the university.  

This program helps to meet the state requirement of six hours of career mentoring for industry-based learning.  These interested students are encourage to enroll in the pre-college program at RMU.  

Sample Courses:

These are some of the classes for students in this academic program:

Healthcare Financial Administration
Healthcare Law & Ethics
Professional Career Development
Major Credits
54
Health Services Administration, Information Science
Core Credits
45
Communication Skills, Economics, Humanities, History, Sciences, etc.
Elective Credits
21

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School of Nursing, Education and Human Studies

School of Nursing, Education and Human Studies

More than ever before, today’s complex healthcare environment needs skilled clinicians,  expert communicators, and good people. Our students are about more than a major.

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