Health Services Administration B.S.
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The B.S. in Health Services Administration prepares students to become leaders in healthcare organizations in a time of rapid change and expansion. Future administrators must be prepared to deal with evolving integrated patient care delivery systems, technological innovations, and an increasingly complex regulatory environment, while improving efficiency and quality.

The program integrates theory, practical experience, and relevant case studies, developing a comprehensive understanding of the healthcare industry and a focused leadership style adapted to the reality of patient care delivery today. The program ends with an internship customized based on the student’s area of interest and focus.

The Health Services Administration programs in the School of Nursing and Health Services are accredited by the Association of University Programs in Health Administration.

CCNE

Contact Information

William Wentling II, DSc, MS, RT(R)(N), CNMT
Department Head, Health Sciences
wentling@rmu.edu
412-397-5486 phone

Holly Hampe, DSc, RN, MHA, MRM
Health Services Administration Program Director
hampe@rmu.edu
412-397-5483 phone

4-Year Course Plan

Freshman Year, Fall

  • HSAM 1275 Introduction of Health Services Administration (1st 8 weeks)
  • CSEN 1010/1020 Reading & Writing or Argument & Research 3
  • PSYC 1010 General Psychology
  • INFS1020 Intro Decision Support Systems
  • Open Elective
  • FYSP 1000 First Year Studies Seminar

Freshman Year, Spring

  • ECON 1010 Survey of Economics
  • CSEN 1030 Public Speaking
  • SOCI 1020 or SOCI 1010 Principles of Sociology
  • HUMA 1010 Art & Music
  • MATH 1010 or higher level College Math or higher level

Sophomore Year, Fall

  • HSAM 2300 Health Services Administration I (1st 8 weeks)
  • HSAM 2350 Health Services Administration II (2nd 8 weeks)
  • ELIT XXXX Literature
  • CSCM 2040/2050 Professional Communication in the Workplace or Intercultural Communication
  • STAT 2110 Statistics

Sophomore Year, Spring

  • HIST/POLS X History/Political Science
  • HSAM 2400 Health Care Law & Ethics (8 weeks)
  • HSAM 2500 Basic Principles of Health Economics (8 weeks)
  • INFS 3440 Healthcare Informatics
  • CSCM 2040/2050 Professional Communication in the Workplace or Intercultural Communication

Junior Year, Fall

  • HSAM 3600 Fundamentals of Health Policy (8 Weeks)
  • HSAM 3450 Introduction to Managed Care (8 Weeks)
  • Intro of Quality Mgmt & Performance Improvement in Healthcare (8 Weeks)
  • Open Elective
  • Open Elective

Junior Year, Spring

  • HSAM 3500 Healthcare Financial Administration (8 Weeks)
  • HSAM 3700 Strategic Plan for Health Care (8 Weeks)
  • HSAM 3150 Healthcare Data Analytics (8 Weeks)
  • Science Requirement
  • Open Elective

Senior Year, Fall

  • HSAM 4820 Human Resources Administration (8 Weeks)
  • HSAM 4200 Budgeting/Financial Accounting (8 Weeks)
  • HSAM 4250 Research for Health Professionals (COMM) (8 Weeks)
  • HSAM 4830 Development (1st 8 weeks) (COMM)
  • Open Elective

Senior Year, Spring

  • HSAM 4800 Marketing for Health Service Organization (8 Weeks)
  • HSAM 4850 Undergraduate Thesis Health Care (COMM) (15 Weeks)
  • HSAM 4309 Internship (COMM) (15 Weeks)
Mission Statement

The Robert Morris University undergraduate Health Services Administration program prepares students, regionally and nationally, for management positions within a broad array of healthcare organizations through innovative and experiential learning opportunities. The program curriculum reflects certification standards, including evidence-based leadership principles in the healthcare environment and the quadruple aim framework. Through emphasis on networking and service activities, the students participate in a variety of opportunities and practical field experiences, transforming program graduates into effective and engaged healthcare professionals.

Application Process

Please see our Undergraduate Admissions Requirements page for more information.

Competency Model

The basis for the competency model for the RMU MS Degree HSA program is from the National Center for Healthcare Leadership- Health Leadership Competency Model.  Created through the research by the Hay Group with practicing health leaders and managers across the administrative, nursing and medical professionals, and early, mid and advanced stages, it was felt this model would provide the needed foundation for this program.  The model is based on three different domains:  1) Transformation, 2) Execution, and 3) People.  Based on feedback from the HSA Advisory Board, SNHS and HSA administration and Industry experts, specific competencies from the NCHL model were selected as well as additional competencies that were specific to the HSA program, as indicated below.  It is felt that the following concepts are incorporated throughout the competencies as defined below: Human Resources, Ethics, Finance, and Legal Issues.  

Transformation

  • Analytical Thinking (NCHL)
  • Financial Skills (NCHL)
  • Innovative Thinking (NCHL)
  • Population Health (RMU)
  • Triple Aim (Institute for Healthcare Improvement) (RMU)
  • Health Economics and Policy (RMU)

Execution

  • Communication Skills (NCHL)
  • Information Technology Management (NCHL)
  • Project Management (NCHL)
  • Legal Regulatory Environment (RMU)

People

  • Relationship Building (NCHL)
  • Team Leadership (NCHL)
  • Professionalism (NCHL) 
Teaching, Learning, & Assessment Methods

Teaching/Learning Methods: 1)  Discussion Board Questions (written and video), 2) Focused Individual Writing Assignments, 3) Day in the Life Interviews 4) Quizzes/Exams 5) Synchronous/Simulation Exercises, 6) Weekly Learning Summaries,  7) Team Activities/Case Studies, 8) Internships/Field Assignments, 9) Reflective Papers, 10) Blogs/Journals, 11) Readings/Videos, 12) Finance or other analysis problems
 
Assessment Methods: 1) Quiz scores and feedback, 2) Presentation feedback, 3) Competency Assessments, 4) Discussion Board Rubrics. 5) Written Assignment Rubric , 6) Reflective Exercise Rubric, 7) Process Analysis Assignment Rubric,  8)Team-Self and Peer Assessments, 9) Learning Summary scoring, 10) Course participation 11) Preceptor evaluations, 12) Self evaluation and Evaluations of the Preceptor, 13) Time logs

Outcomes Measures:

  • Degree Completion: From the inception of the program in 2014, the completion rate is 86%
  • Employment rates: From the inception of the program in 2014, 98% of the graduates were employed within 90 days of graduation 

Sample Courses:

These are some of the classes for students in this academic program:

Healthcare Financial Administration
Healthcare Law & Ethics
Professional Career Development
Major Credits
54
Health Services Administration, Information Science
Core Credits
45
Communication Skills, Economics, Humanities, History, Sciences, etc.
Elective Credits
21

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School of Nursing, Education and Human Studies

School of Nursing, Education and Human Studies

More than ever before, today’s complex healthcare environment needs skilled clinicians,  expert communicators, and good people. Our students are about more than a major.

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