A MAC address (media access control address) is a unique set of numbers and letters that identifies your device on a network. At Robert Morris University, you must register your device's MAC address before it can use the RMU-MyDevices network.
Before connecting your device to any network, find your device's MAC address, then register it at rmu.edu/mydevices.
Here are short videos showing how to find the MAC address on three of the most common devices students connect:
For other devices, the simplest approach is usually a web search for your specific device. For example, "How do I find the MAC address of a Nintendo Switch?"
Many devices have two or three MAC addresses: one for Wi-Fi (wireless), one for Ethernet (wired), and sometimes one for Bluetooth. Use the Wi-Fi address if you're connecting to the RMU-MyDevices wireless network, or the Ethernet address if you're plugging the device in with a cable. If you're not sure which you need, you can register both.
If you see any options for “Use a Private or Randomized Mac Address”, be sure to disable that option, otherwise your MAC Address will change and the network will not automatically identify the device. (This is a new feature on some new devices).
If you need help or can't get connected, contact the RMU IT Help Desk at 412-397-2211 or help@rmu.edu.