Help and Support

IT Help Desk

ResTech (resident student help, click here)

The Help Desk is an Information Technology organization that offers support for any computing or technical problems. The IT Help Desk office is located on the second floor of Hale, room 205. 

Contact the IT Help Desk

Phone Support: (412) 397-2211
Email Support:
Search: Frequently Asked Questions


Office Hours
Monday - Thursday 8am - 7pm
Friday 8am - 5pm
Saturday - Sunday Closed
Holidays Closed

You can also send your request to or call (412) 397-2211.

Trying to connect your computing device to the network and need the MAC address? Visit Finding Your MAC Address for help.